ITIL 3 8 May 2008
Posted by Peter in Daily Links, Security, news.Tags: Security, ict, management, itil, isaca, cobit
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This PublicTechnology article gives good background, without providing a single useful link:
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ITIL V3: A Set of Best Practices for Managing Your IT Services :: PublicTechnology.net
More on ITIL here.
Updates
- I have now found an overview document on the IT service management forum site via an entry in ITIL Blues. Something to add to my reading pile.
- I’ve now remembered that back in 2005, ISACA co-authored a document with the OGC which cross references the correspending concepts in COBIT (governance), ITIL (management) and ISO17799 (security) frameworks. The document can be downloaded via this page. Obviously, it’ll be ITILv2 that’s covered…
So rare for anyone to blog about ITIL. And rarer still to find any detail about ITIL online … the magic is tied up in books, CDs and PDFS hiding behind pay-walls!
I’m more of a CISA/ISACA (ie IS audit) man myself - but I’ve seen a lot of positive things said about ITIL, so I’m keen to find out more.
I know what you mean lack of specific details, though the magic of WordPress’s ‘possibly related’ feature has thrown up a couple more entries, including a reference to an overview document on the IT service management forum site via an entry in ITIL Blues, so there is some stuff out there at least. Something to add to my reading pile.