Looking forward to finding more about this system as it rolls out, which I believe will begin next year:
The OneScotland Portal offers a local, national and international presence that provides a convenient access to public services and information in Scotland and supports frontline customer services staff to deliver first time public services.
The Scottish Government is taking a lead in the development of the ‘OneScotland Portal’, a signposting service that will provide the citizens of Scotland with a convenient point of access to the Scottish Government, Local Authority, Agency and NDPB public services and information. There will also be links to key services provided by the UK Government e.g. renewal of car tax.The aim of the portal is to make it easier for citizens to find what they are looking for across the range of existing public sector websites, removing the need to understand organisational boundaries.
Digest of the announcement. The problem has been integrating all the back-end systems at local authorities
The domain has been reserved (www.onescotland.com) – but it’s currently bouncing to the press release in the first link.
Of particular interest will be how the security and identity issues are being (have been?) resolved. The Scottish Government will have to be very careful to maintain a distinction from the UK government’s ID database. Will it be enough to just say that signing up to OneScotland is voluntary?