First, the euro-academic report (Maria Wimmer is a well respected figure inthe area and a leading light in DEMO-NET):
Future eGovernment research will advance the borders of digital technologies for interoperable and efficient public sector organisations that offer user centric and secure services across Europe. At the same time, these activities will be a catalyst in a number of eGovernment policy developments and through that, to increase the scale and impact of eGovernment investment across Europe.The European Commission’s eGovernment Action Plan is an integral part of the i2010 initiative for jobs and growth in the Information society, which will make an important contribution to the Lisbon Agenda and other European Community policies.
And then a UK attempt at applying Web2.0 techniques to real government policy.
The section of the draft Power of Information report on online dialogue with comments from the great and good in the field
And finally a link to the rules that UK.gov is meant to play by:
The Government has a Code of Practice on Consultation setting out what people can expect from the Government when it runs formal, written consultation exercises on matters of policy or policy implementation. Links to the code and a list of departments who have signed up to it