Good overview of the current situation – and the benefits of having an educated population:
- The impact of the recession on cities | Katy Morris, Researcher, The Work Foundation | eGov monitor: The current recession is a critical moment for city leaders. The author argues for long term success city leaders must focus on ensuring their citizens have the requisite skills to succeed in the knowledge economy.Over the past forty years, cities and city regions have acted as key drivers of economic growth, attracting innovative businesses and highly skilled workers, generating more productivity than their share of population and transforming the public realm by investing in physical infrastructure. Now though, many city leaders find themselves on the defensive, as unemployment continues to rise, planned infrastructure developments are mothballed or delayed and demand for services increases at the same time as budgets contract. But the cities with a more educated workforce are faring notably better than others.
And what’s your perfect website? Here are some thoughts…
Attempt at simple Google-style front-end, featuring a prominent search-engine box – purchased from Google – with different tabs covering ‘services’, ‘maps’, ‘apply’, ‘tell us’ and ‘pay’. The site – built around an open source content management system, Symphony also uses Google maps to allow users to pinpoint services and facilities.
Council websites should be built so that the citizen, the major user, can be as productive as possible. The citizen should be able to go to the site and find what they are looking for, or do what they need (pay a bill, report a problem, apply for a service…), as quickly, easily and productively as possible.